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Pravicy Policy

Our Privacy Policy was last updated and posted on Jan 01, 2021.

It governs the privacy terms of our website https://wwwmysofacleaning.com, sub-domains, and any associated web-based applications (the “”), as owned and operated by MY SOFA CLEANING (“Company” or “we” or “us”).

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We use your Personal Information only for providing and improving the website. By using the website, you agree to the collection and use of information in accordance with this policy. The following outlines our Privacy Policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

  • We will only retain personal information as long as necessary for the fulfillment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

Your Privacy

We follow all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. We utilize the Personal Data you offer in a way that is consistent with this Personal Privacy Policy. If you provide Personal Data for a particular reason, we could make use of the Personal Data in connection with the reason for which it was provided. For example, registration info sent when developing your account, might be used to suggest products to you based on past acquisitions. We might use your Personal Data to offer access to services on the Website and monitor your use of such services. We may also utilize your Personal Data and various other personally non-identifiable information gathered through the Website to assist us with improving the material and functionality of the Website, to much better comprehend our users, and to improve our services. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

Definitions

“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect

Generally, you control the amount and type of information you provide to us when using our Website. As a user, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a user.

We collect personal information whenever you provide it to us. This personal information may include the following:

  • Name, Email id, Mobile Number;

  • Address

  • payment information.

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

    • Cookies

Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

    • Geographical Information

When you use the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located in and display information with relevant data or advertisements. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

    • Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

    • Log Data

Like many Website operators, we collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Our Services are not directed to persons under the age of 18 years. We do not knowingly collect Personally Identifiable Information from children under 18 years. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, he or she should contact us at [Email]. If we become aware that a child under 18 years has provided us with Personally Identifiable Information, we will delete such information from our record.

How We Use Your Information

We use the information we receive from you as follows:

  • To respond to any enquiries which you make to us relating to any of our services;

  • to monitor site usage to develop and administer our websites;

  • To promote our services to you, as well as the services of our vendors;

  • To deliver email communications, newsletters, and other correspondence to which you subscribe;

  • To conduct other marketing activities; and

  • To respond to your inquiries and other correspondence, or request that you provide feedback to us.

How We Share Information

We may disclose your personal information to:

  • our vendors and service providers;

  • our infrastructure providers;

  • law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by law.

Reasons We Collect and Use Your Personal Information

We may use your information in the following ways:

  • where it is necessary to perform our contract with you;

  • where it is required by law;

  • where you have provided consent, provided that you can withdraw this consent at any time; and

  • where it is necessary for our legitimate interests as a business.

Links to Other Websites

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Payment Card Information

Please note that users can submit credit card or other payment information to pay for a subscription or service through the Website, however, we do not receive this information itself. Payment card information is transmitted directly to a third-party payment card processor, through a secure internet connection. The third-party payment processor then communicates to us whether your payment has cleared or not, but do not provide payment card information to us.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We utilize practical protection measures to safeguard against the loss, abuse, and modification of the individual Data under our control. Personal Data is kept in a secured database and always sent out by means of an encrypted SSL method when supported by your web browser. No Web or email transmission is ever totally protected or mistake cost-free. For example, email sent out to or from the Website may not be protected. You must take unique care in deciding what info you send to us by means of email.

Retention of Information

We will retain your information for no longer than is necessary for the purposes for which we collected it, or for as long as we have your consent to do so where your consent is our legal basis on which we process such data. All retained data will be held subject to this policy.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

Questions about our Privacy Policy

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions/complaints about our Privacy Policy, you can reach us at

Cancellation Policy & Refund Policy.

10 to 15 working days return payment.

Due to limited booking, we request that you cancel at least 12 hours before a scheduled service. This gives us the opportunity to fill the service. You may cancel by phone or online here. If you have to cancel your service, we offer you a credit to your account if you cancel before the 12 hours, but do not offer refunds. You may use these credits towards any future service. However, if you do not cancel prior to the 12 hours, you will lose the payment for the service. The owner has the only right to be flexible here contact info, contact number:- +91 8200685053 mail id:- book@mysofacleaning.com

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CONTACT US

Don't hesitate to contact us if you have any questions.

• Via Email: book@mysofacleaning.com

• Via this Link: www.mysofacleaning.com

• Via this Address: Ahmedabad Gujarat

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